FREE SHIPPING
On All Products!
FINANCE AVAILABLE
Apply Online Today!
ANY QUESTIONS?
Get In Touch Today!
CLICK & COLLECT
Collect In-Store!
Malcolm Soanes trading as Soanes Cycles
Queen Square, Colyton, Devon, EX24 6JX
Website: devoncycles.co.uk
Last Updated: 09/01/2025
Welcome to Soanes Cycles. By accessing our website or purchasing from our store, you agree to the following terms and conditions.
1. General
1.1 These terms and conditions apply to all sales, whether made in-store or online, unless otherwise specified.
1.2 Soanes Cycles reserves the right to update these terms and conditions without prior notice. The latest version will always be available on our website.
2. Products and Pricing
2.1 All products are subject to availability.
2.2 Prices are listed in GBP and include VAT where applicable.
2.3 Soanes Cycles reserves the right to adjust prices without prior notice.
2.4 Product specifications, including features and design, may differ from those advertised if the manufacturer changes the specification without notifying us. While we strive to ensure all information is accurate, we cannot be held responsible for such changes.
3. Ordering and Payment
3.1 Orders are confirmed only upon receipt of payment.
3.2 Payment methods accepted include credit/debit card and PayPal.
4. Delivery and Collection
4.1 For online purchases, delivery is available within the UK. Delivery charges will be outlined during checkout.
4.2 Estimated delivery times are provided at the time of purchase. Soanes Cycles is not liable for delays outside of its control.
4.3 In-store purchases are available for collection during normal business hours.
4.4 Risk of loss or damage to goods passes to the buyer upon delivery or collection.
5. Returns and Refunds
5.1 Our returns policy complies with UK consumer law:
– Online purchases: You have 14 days from the date of delivery to notify us of your intent to return an item, followed by an additional 14 days to return the product.
5.2 Items must be returned in their original, unused condition with all packaging intact.
5.3 Refunds will be processed using the original payment method within 14 days of receipt of the returned item.
5.4 Certain items are non-returnable for hygiene or safety reasons, such as helmets and food products.
5.5 These terms do not affect your statutory rights.
6. Force Majeure
6.1 Soanes Cycles will not be held liable for any delay or failure to perform obligations under these terms caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, strikes, supplier delays, or government actions.
7. Warranty
7.1 Products are covered by the manufacturer’s warranty, where applicable.
7.2 Claims under warranty must be supported with proof of purchase.
8. Liability
8.1 Soanes Cycles is not responsible for any loss or damage resulting from the misuse of products.
8.2 Our liability is limited to the cost of the purchased item.
9. Data Protection
9.1 Personal information collected is handled in accordance with our Privacy Policy, available on our website.
10. Governing Law
10.1 These terms and conditions are governed by the laws of England and Wales.
10.2 Disputes will be resolved exclusively in English courts.
For any queries, please contact us at:
Phone: 01297 552308
Email: Soanes@DevonCycles.co.uk
No account yet?
Create an Account